Commonly reported deepOfix problems and their solutions

  • Duplicate mails being received by users
  • Emails lost
  • Mails not getting marked as spam
  • Failure to able to add an email ID or domain to the spam whitelist
  • Email Filters are not working properly
  • Not able to add custom email filters
  • Issues related to LDAP synchronisation failing
  • Spam issues - too much spam
  • Spam issues - too many false positives
  • Spam issues - backupmx issues
  • Password expiry warning

Unclean

  • Address book import from exchange
  • LDAP integration
  • Unable to send mails from outside the home network
  • Not able to receive mails from a particular ID or domain
  • Not able to add users sometime
  • Web mail is not working
  • Not able to add folder
  • mails are missing
  • late delivery of mails
  • Not able to login to the archival of a particular ID or all
  • SMTP authentication
  • Not able to receive or send mails from a particular ID
  • q-mail not able to deliver to a particular or group of ID
  • Mails are taking too much time inside the orgnaization
  • Mails are bounce back
  • how to transfer list of user
  • How we can take backup of entire mail box and configuration
  • Not able to attach 'X' MB file from Internet explorer
 
help/common-problems.txt · Last modified: 2009/07/23 08:51 by abhas     Back to top